Specialty agent

Zapata Roncancio, Efrey Alberto

Last CSV upload 2026-05-08 20:13:28

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Total AHT 00:03:41 Friendly warning · 232 podium pts
Total Calls58
Inbound AHT00:04:36
Outbound AHT00:01:18
Refused0

Coaching Opportunities

No coaching notes.

↓ Improved

Total AHT: 00:03:41 vs Previous AHT: 00:04:13