Frontline agent

Giraldo, Natalia

Last CSV upload 2026-05-08 20:13:28

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Total AHT 00:04:47 Friendly warning · 122 podium pts
Total Calls37
Inbound AHT00:05:09
Outbound AHT00:00:43
Refused0

Coaching Opportunities

No coaching notes.

↓ Improved

Total AHT: 00:04:47 vs Previous AHT: 01:04:13