Frontline agent

Ignacio, Jose

Last CSV upload 2026-05-08 20:13:28

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Total AHT 00:04:08 Friendly warning · 187 podium pts
Total Calls447
Inbound AHT00:04:13
Outbound AHT00:00:34
Refused0

Coaching Opportunities

No coaching notes.

↓ Improved

Total AHT: 00:04:08 vs Previous AHT: 00:04:09